1. Introduction
At Animercial, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Company name and job title
- Project details and requirements
- Communication preferences and messages
Automatically Collected Information
When you visit our website, we may automatically collect certain information:
- IP address and location data
- Browser type and version
- Device information and operating system
- Pages visited, time spent, and navigation patterns
- Referring website information
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
3. How We Use Your Information
We use the collected information for the following purposes:
- To communicate with you about our services and respond to inquiries
- To provide and manage animation and creative services
- To send newsletters and marketing communications (with your consent)
- To improve our website functionality and user experience
- To analyze website usage and optimize our content
- To comply with legal obligations and protect our rights
- To prevent fraud and ensure website security
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With trusted service providers who assist in our operations (e.g., email services, hosting providers)
- When required by law or to protect our legal rights
- With your explicit consent for specific purposes
- In connection with a business transfer or acquisition
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are typically retained for 3 years, and newsletter subscriptions are retained until you unsubscribe.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal information
- Correct or update inaccurate information
- Request deletion of your personal information
- Data portability (receive your data in a structured format)
- Object to processing of your personal information
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the information provided in the Contact section below.
8. Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services. We use the following services that may collect information:
- Resend - for email delivery and contact form processing
- Google Analytics - for website traffic analysis
- Hosting providers - for website infrastructure
These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party websites or services.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us through our website contact form or at the email address provided on our contact page. We will respond to your inquiry within a reasonable timeframe.